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Frequently Asked Questions

Find answers to common questions about 3DIMLI's marketplace, community, and features. Can't find what you're looking for? Contact our support team for assistance.

To sell your 3D models on 3DIMLI, first create an account and verify your identity. Then, upload your model in a supported format (OBJ, FBX, GLB, etc.), add detailed descriptions, set your price, and publish your listing. Our team will review your submission before it goes live.

Joining our Discord community is simple! Click the 'Join Discord' button on our website, which will redirect you to our server. Accept the invitation, read and agree to our community guidelines, and introduce yourself in the welcome channel. Our moderators and community members will be there to help you get started.

We accept various payment methods including credit/debit cards (Visa, Mastercard, American Express), PayPal, and cryptocurrency (Bitcoin, Ethereum). All transactions are secure and encrypted. For subscription services, we offer monthly and annual billing options with automatic renewals.

After purchasing a 3D model, go to your account dashboard and navigate to 'My Purchases'. Find the model you want to download and click the download button. You can choose between different formats if available. Downloads are available immediately after purchase and remain accessible in your account permanently.

We offer a 14-day money-back guarantee for most purchases if you're not satisfied with the product. To request a refund, contact our support team with your order details. Please note that custom orders and services may have different refund policies, which will be clearly stated before purchase.

To become a verified seller, you need to complete our verification process. This includes providing valid identification, submitting portfolio samples, and agreeing to our seller terms. Verified sellers receive priority placement, reduced fees, and access to exclusive promotional opportunities.

Yes, most 3D models on our platform include a commercial license. However, always check the specific license details for each model as they may vary. Standard commercial licenses allow you to use the models in your projects, but reselling or redistributing the models themselves is typically not permitted.

Getting started with 3DIMLI is easy! Create an account, explore our marketplace, and discover 3D models from talented creators. You can browse categories, follow your favorite artists, and start building your collection. If you're a creator, you can also set up your seller profile and start uploading your work.

We support a wide range of 3D file formats including OBJ, FBX, GLB, GLTF, STL, 3DS, BLEND, and more. For best compatibility, we recommend uploading in OBJ or FBX format with textures properly mapped. If you're uploading for AR/VR use, GLB/GLTF formats are preferred for their efficiency and web compatibility.

Royalties are calculated as a percentage of the sale price, typically ranging from 40% to 70% depending on your seller level and exclusivity agreement. Payments are processed monthly for all sales where the withdrawal threshold has been met. You can track your earnings in real-time through your seller dashboard and request withdrawals via PayPal, bank transfer, or cryptocurrency.

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