How can we help you?

Getting started with 3DIMLI is easy! Create an account, explore our marketplace, and discover 3D models from talented creators. You can browse categories, follow your favorite artists, and start building your collection. If you're a creator, you can also set up your seller profile and start uploading your work.

After purchasing a 3D model, go to your account dashboard and navigate to 'My Purchases'. Find the model you want to download and click the download button. You can choose between different formats if available. Downloads are available immediately after purchase and remain accessible in your account permanently.

We offer a 14-day money-back guarantee for most purchases if you're not satisfied with the product. To request a refund, contact our support team with your order details. Please note that custom orders and services may have different refund policies, which will be clearly stated before purchase.

Yes, most 3D models on our platform include a commercial license. However, always check the specific license details for each model as they may vary. Standard commercial licenses allow you to use the models in your projects, but reselling or redistributing the models themselves is typically not permitted.

We accept various payment methods including credit/debit cards (Visa, Mastercard, American Express), PayPal, and cryptocurrency (Bitcoin, Ethereum). All transactions are secure and encrypted. For subscription services, we offer monthly and annual billing options with automatic renewals.

To sell your 3D models on 3DIMLI, first create an account and verify your identity. Then, upload your model in a supported format (OBJ, FBX, GLB, etc.), add detailed descriptions, set your price, and publish your listing. Our team will review your submission before it goes live.

Joining our Discord community is simple! Click the 'Join Discord' button on our website, which will redirect you to our server. Accept the invitation, read and agree to our community guidelines, and introduce yourself in the welcome channel. Our moderators and community members will be there to help you get started.

To become a verified seller, you need to complete our verification process. This includes providing valid identification, submitting portfolio samples, and agreeing to our seller terms. Verified sellers receive priority placement, reduced fees, and access to exclusive promotional opportunities.