Welcome to 3DIMLI Marketplace, a multi-vendor platform for buying and selling high-quality digital products. Since all products sold are digital, we have specific refund policies to ensure fairness. Please review our refund policy before making a purchase.

• The digital product has not been downloaded.
• Refund request is made within 7 days of purchase.
• The product is defective, incomplete, or misleading.
• Seller failed to deliver promised assets.
• Severe technical issues with no resolution from the seller.

• Product already downloaded.
• Refund request after 7 days.
• Change of mind post-purchase.
• Product modified after download.
• Software incompatibility (if requirements were stated).
• Personal dissatisfaction not due to a defect.

• Use the Refund Request button within 7 days.
• Seller approves or declines the request.
• No response in 7 days = automatic approval.
• Approved = refund processed, access revoked.
• Declined = buyer can follow up with seller.

• 3DIMLI provides the platform, not involved in decisions.
• Disputes must go through PayPal with supporting info.
• 3DIMLI will not mediate PayPal disputes.

• Buyers may contact sellers directly post-download.
• Sellers can manually issue full or partial refunds.
• Seller decisions are final unless escalated to PayPal.

• Download disabled during refund review.
• Approved = permanent access revocation.
• Declined = access restored.

• 3DIMLI takes no commission.
• PayPal deducts its fees before payout.
• PayPal transaction fees are non-refundable.

3DIMLI Marketplace may update this policy anytime. Users will be notified of any major changes.

For refund-related inquiries, contact us at connect@3dimli.com.